0370 numbers are UK-wide non-geographic telephone numbers used by businesses, public bodies and other organisations. Unlike 01 and 02 numbers, they are not linked to a particular town or region.
They are not Freephone numbers, but calls to 0370 numbers must cost no more than calls to standard 01 or 02 numbers and are normally covered by inclusive minutes where those calls are included in your phone plan.
Last Updated: 13.08.2026
What Are 0370 Numbers?
0370 numbers are non-geographic UK telephone numbers. This means they are not associated with a particular city, town or region, unlike traditional 01 and 02 numbers.
They allow organisations operating across different parts of the UK to provide customers with one national contact number.
0370 numbers belong to the wider 03 number range, which Ofcom introduced as an alternative to chargeable 08 numbers such as 0870. Calls to 03 numbers do not carry the additional service charges associated with some 08 numbers.
Are 0370 numbers free?
0370 numbers are not Freephone numbers, so they are not automatically free in the same way as 0800 or 0808 numbers. However, calls to 0370 numbers must cost no more than calls to standard 01 or 02 numbers.
If your mobile or landline package includes calls to 01 and 02 numbers within its inclusive minutes, calls to 0370 numbers must be included on the same basis.
This means many people can call a 0370 number without paying an additional charge, provided they still have inclusive minutes available
0370 numbers cost
The number is which are starting with 0370 is similar to landline numbers, so when you call, this will cost as same as the cost to the 0121 number. The call will be charged an association expense and afterwards a length expense.
The exact cost of calling a 0370 number depends on your network, tariff and whether you have inclusive minutes.
Current GOV.UK guidance gives approximate charges for 03 numbers of up to 16p per minute from a landline and around 3p to 65p per minute from a mobile when calls are not included within a package. Customers should check their provider’s current tariff for the exact charge
Advantage of 0370 numbers
One of the advantages of 0370 numbers is the cost to the person that is calling them. You can see the same cost for the numbers 01 and 02 if you enquired about the number 0370.
The landline telephone call packages will be free on evening and weekend calls, for example, 0370 numbers are also free during these inclusive call times. However, if 0370 was dialled outside of these times then you would be charged for the call, just as if you were phoning an ’01’ or ’02’ phone number.
Are 0370 numbers free on EE?
Calls to 0370 numbers on EE are treated as standard UK 03 calls.
If your plan includes calls to 01, 02 and 03 numbers, calling a 0370 number will normally use your inclusive minutes rather than result in an additional charge. If you do not have inclusive minutes available, the cost will depend on your current EE tariff.
Are 0370 numbers free on O2?
0370 numbers are treated in the same way as standard 01, 02 and other 03 numbers for call-cost purposes.
If your O2 plan includes these calls within its allowance, calling a 0370 number should use your inclusive minutes. Charges may apply if you have no allowance remaining, depending on your tariff.
Are 0370 numbers free on Vodafone?
Settling on a decision to a 0370 number on Vodafone costs is equivalent to settling on a decision to a standard 01 or 02 geographic landline number. The main contrast is that the 0370 number is a UK-wide number. The amount you pay relies upon whether you have a Vodafone call plan.
In the event that you have a Vodafone call plan, these frequently incorporate a bunch of free minutes to 01, 02, and 03 numbers. You possibly pay in the event that you go through the free minutes. Contingent upon how you pay for your calls with Vodafone, the expense of calling a 0370 number is:
- ‘Pay Monthly’ – 55p each moment.
- ‘Pay more only as costs arise’ – 35p each moment.
In the event that you don’t have a call plan, a call to a 0370 number will cost you 30p each moment.
In order to alleviate the information quota of the article, we have added one extra point of information. This point will answer the question of whether 0370 numbers are viable to your business or not. 0370 numbers can assist with veiling the actual area of a business alongside its size.
They are additionally convenient, which means they can be handily redirected to a landline phone or cell phone – should you at any point need to move the business, basically, take the 0370 number with you and keep away from re-printing business cards, leaflets, etc.
0370 numbers are additionally allowed to call from cell phones and landline phones that approach comprehensive call minutes. Be that as it may, these numbers can consequently be more welcoming to call.
A more frequent question asked is whether 0370 numbers are allowed outside the UK or not. Around 0370 numbers will permit calls from outside the UK.
An elective number ought to be given if not. To call a 0370 number from outside the UK, you should add the worldwide dialling code for the UK, which is +44 or 0044. You will then, at that point, need to preclude the initial zero of the telephone number and afterwards dial the rest as ordinary.
Conclusion
0370 numbers are UK-wide non-geographic numbers that are charged in the same way as standard 01 and 02 telephone numbers.
They are not Freephone numbers, but if your mobile or landline package includes 01, 02 and 03 calls, you will normally be able to call a 0370 number using your inclusive minutes without paying an additional charge.
If you do not have inclusive minutes or have already used your allowance, the amount you pay will depend on your provider and tariff. GOV.UK therefore recommends checking with your phone provider for the exact cost.
The main point to remember is that 0370 numbers are different from premium-rate numbers and Freephone numbers: they simply follow the standard charging rules applied to 01 and 02 calls.
FAQs
1. Are 0370 numbers free to call in the UK?
0370 numbers are not Freephone numbers, but calls are usually included in your allowance if your plan includes calls to 01, 02 and 03 numbers.
2. How much does it cost to call a 0370 number?
The cost depends on your phone provider and tariff. Calls must cost no more than equivalent calls to standard UK 01 or 02 numbers.
3. Are 0370 numbers free from mobile phones?
They can be included at no extra cost when your mobile plan has inclusive UK minutes. Otherwise, your provider’s standard 03 call rate applies.
4. Are 0370 numbers free on EE, O2 and Vodafone?
Most plans from major UK networks include 0370 calls within eligible inclusive minutes, but customers should check their current tariff for specific charges.
5. Is a 0370 number a premium-rate number?
No. A 0370 number is a standard-rate non-geographic number and does not carry the additional service charges associated with premium-rate numbers.
6. What is the difference between 0370 and 0800 numbers?
0800 numbers are Freephone numbers and are generally free for callers, while 0370 numbers are charged in the same way as standard 01 and 02 calls.
7. Can I call a 0370 number from outside the UK?
Yes, where international access is supported. Dial +44, remove the first zero from the 0370 number, and international calling charges may apply.
