Receiving a call from an unknown number like 08007613372 can be concerning. Many people wonder whether it’s a legitimate call or a potential scam. If you’ve recently received a call from this number, you might be asking yourself:
- Who is calling me from 08007613372?
- Is it a scam or a genuine business call?
- Should I answer or block the number?
In this article, we’ll provide a detailed analysis of 08007613372, explain its origin, and guide you on how to handle such calls effectively.
What Is 08007613372 and Why Am I Receiving Calls From It?
The phone number 08007613372 is associated with Sky’s Sales and Service Teams. Sky, one of the leading television, broadband, and mobile service providers in the UK, uses this number to contact customers for a variety of reasons. If you have received a call from this number, it may be due to one of the following reasons:
- Promotional Offers – Sky frequently reaches out to existing and potential customers with exclusive deals on broadband, TV packages, and mobile plans. If you are a Sky customer or have shown interest in their services, you might receive a call about a new offer.
- Service Updates – If you have an active Sky subscription, this number may be used to provide updates about your service, including maintenance work, changes to your package, or general customer notifications.
- Customer Support Follow-Ups – If you have recently contacted Sky for support or a service request, you may receive a follow-up call from this number to ensure your issue has been resolved.
- Billing or Account Verification – Sky may call to confirm account details, update billing information, or verify your identity in case of any discrepancies.
- Technical Assistance – If there are reported issues in your area related to Sky services, this number might be used to inform you about the ongoing situation and provide solutions.
If you are a Sky customer, receiving a call from 08007613372 is usually nothing to worry about. However, it is always advisable to verify the authenticity of the caller before sharing any personal information.
Is 08007613372 a Scam or a Legitimate Caller?
While 08007613372 is an official Sky number, some individuals have reported receiving suspicious calls from it. This could be due to number spoofing, a technique used by scammers to disguise their identity by making it appear as though they are calling from a trusted number.
Signs of a Legitimate Sky Call
- The representative provides specific details about your Sky account without asking you to disclose sensitive information.
- They offer verifiable Sky promotions and direct you to the official Sky website or customer service for confirmation.
- The call is professional, and the agent does not use aggressive or urgent language.
Signs of a Potential Scam Call
- The caller pressures you into making a quick decision, such as providing payment details immediately.
- They request personal information such as bank account details, passwords, or security codes.
- The call quality is poor, or the caller avoids answering direct questions about Sky services.
- You receive repeated calls from this number, even if you have not engaged with Sky recently.
If you suspect a fraudulent call, hang up and contact Sky directly through their official customer service number to verify whether they attempted to contact you.
Why Did Sky’s Sales and Service Teams Called Me?
Sky’s Sales and Service Teams may have called you from 08007613372 for several reasons related to their products and services. As one of the UK’s leading broadband, television, and mobile providers, Sky frequently reaches out to customers and potential subscribers for various purposes.
1. Promotional Offers and Upgrades
Sky often contacts existing and potential customers with special deals on their services. If you have an active Sky subscription or have shown interest in their packages, they might call to offer:
- Discounts on TV and broadband bundles
- Special promotions for new customers
- Mobile plan upgrades and add-ons
2. Customer Service Follow-Ups
If you have recently interacted with Sky’s customer support—whether for a query, complaint, or service request—they may be calling to follow up and ensure that your issue has been resolved.
3. Account and Billing Verification
Sky may call to verify your account details, inform you about payment due dates, or update you on any changes to your subscription. These calls are typically for:
- Payment reminders or failed transactions
- Account security checks
- Changes to your billing plan
4. Technical Support Assistance
If there are ongoing service disruptions or maintenance work in your area, Sky might call to provide updates or assistance. This could include:
- Broadband connectivity issues
- Scheduled maintenance notices
- Troubleshooting guidance for service-related problems
5. Retention and Cancellation Queries
If you have requested to cancel your Sky services, they may call to offer alternatives, incentives, or discuss reasons for cancellation in an attempt to retain you as a customer.
What to Do If Sky Calls You?
- Verify the reason for the call – Ask the caller to specify why they are reaching out.
- Do not share personal or financial information – A legitimate Sky representative will not ask for sensitive details like passwords or bank information over the phone.
- Call Sky directly if unsure – If you suspect the call is not genuine, hang up and contact Sky using their official customer service number.
If you are not interested in receiving these calls, you can request Sky to remove your number from their marketing contact list.
How Can I Check Who Called Me from 08007613372?
There are several ways to verify the identity of the caller if you receive a call from 08007613372.
- Check Your Sky Account: If you have an active Sky subscription, log into your account and check for any notifications or pending updates that might require a call from their support team.
- Search Online Phone Directories: Many online phone directories and forums allow users to report and discuss unknown numbers. Searching for 08007613372 on these platforms can provide insights from other users who have received calls from the same number.
- Call Sky Customer Support: If you are unsure about the legitimacy of the call, the safest approach is to call Sky’s official customer service and ask if they have attempted to contact you.
What Should I Do If I Receive a Call from 08007613372?
If you receive a call from this number, take the following precautions to ensure your safety and verify its authenticity.
- Answer the Call if You Are Expecting It – If you have an ongoing issue with Sky or recently requested assistance, it may be a legitimate follow-up call.
- Ask for Identification – Request the caller’s name and department, and ask for verification details to confirm that they are genuinely from Sky.
- Do Not Share Sensitive Information – Never provide banking details, passwords, or personal security information over the phone.
- Hang Up and Call Back – If you are unsure, politely end the call and reach out to Sky through their official channels.
- Report Suspicious Calls – If you believe the call was fraudulent, report it to the relevant authorities such as Ofcom or Action Fraud.
How Can I Block 08007613372 on My Phone?
If you no longer wish to receive calls from 08007613372, you can easily block the number on your device.
For iPhone Users
- Open the Phone app and go to Recents.
- Find 08007613372 in the call log.
- Tap the info (ℹ️) icon next to the number.
- Scroll down and select Block this Caller.
For Android Users
- Open the Phone app and go to Recent Calls.
- Tap and hold 08007613372, then select Block/Report Spam.
- Confirm the action to block the number.
Using Call Blocking Apps
If you receive frequent unwanted calls from different numbers, consider using call blocking apps such as Truecaller or Hiya. These apps can help identify spam calls and prevent them from reaching your phone.
Where Can I Report 08007613372 for Unwanted Calls?
If you believe that a call from 08007613372 was fraudulent or a nuisance, you can report it to various authorities in the UK.
- Ofcom – The UK’s communications regulator, which investigates complaints related to nuisance calls.
- Action Fraud – The UK’s national fraud and cybercrime reporting centre, where you can report suspected scam calls.
- Telephone Preference Service (TPS) – A free service that allows you to opt out of unwanted marketing calls.
Reporting fraudulent or spam calls helps authorities track down scammers and prevent others from falling victim to similar schemes.
Can I Request Sky to Stop Calling Me from 08007613372?
If you no longer wish to receive calls from 08007613372, you have the option to request Sky to stop contacting you. Many customers prefer to limit promotional calls while still receiving important service-related updates. Here’s how you can manage your preferences:
1. Contact Sky Customer Support: The most effective way to stop receiving calls from Sky’s Sales and Service Teams is to contact their customer support and request to opt out of marketing communications. When speaking with a representative, clearly state that you do not wish to receive sales or promotional calls.
2. Update Your Communication Preferences Online: If you have a Sky account, you can log in and manage your communication settings. Many service providers offer options to control how they contact you, including emails, SMS, and phone calls.
3. Register with the Telephone Preference Service (TPS): In the UK, you can register your phone number with the Telephone Preference Service (TPS) to reduce unwanted marketing calls. Once your number is listed, organisations, including Sky, are legally required to stop making unsolicited sales calls to you.
4. Confirm the Changes: After requesting to be removed from Sky’s call list, monitor your phone activity to ensure the calls have stopped. If you continue receiving calls after opting out, follow up with Sky’s customer service to resolve the issue.
It’s important to note that while you can opt out of promotional calls, Sky may still contact you regarding important updates about your existing services, billing issues, or technical support matters.
Conclusion
Receiving a call from 08007613372 can be confusing, but knowing it’s associated with Sky’s Sales and Service Teams helps clarify its legitimacy. If you’re unsure, follow the verification steps outlined in this guide to protect yourself from potential scams.
FAQs About 08007613372
Is 08007613372 a real Sky number?
Yes, 08007613372 is used by Sky’s Sales and Service Teams for customer inquiries and offers.
Why does Sky keep calling me from 08007613372?
Sky may be calling to inform you about new offers, account updates, or follow-ups regarding your services.
Can scammers spoof Sky’s number?
Yes, scammers can spoof numbers to appear as a trusted company. Always verify with Sky directly.
What happens if I ignore calls from 08007613372?
If it’s a genuine Sky call, you may miss out on offers or important updates. If it’s a scam, ignoring is the best option.
How do I know if a call from Sky is legitimate?
A genuine Sky representative will never ask for sensitive information or pressure you for payments.
Can I request Sky to stop calling me?
Yes, you can contact Sky and ask to be removed from their promotional call list.
Is it safe to answer calls from 08007613372?
If you’re a Sky customer, it’s likely safe. However, always verify the caller’s identity before sharing any details.
