Sending a parcel with Evri in 2026 starts by checking the parcel’s weight, dimensions and contents before choosing how it will enter the Evri network.
Senders can book online or through the Evri app, choose Standard or Next Day delivery, and then use a ParcelShop, Locker, participating Post Office or courier collection.
For most standard UK services, parcels can weigh up to 15kg. ParcelShop and courier parcels can generally measure up to 120cm in length, while Evri also applies a combined dimension limit.
Prices vary by parcel size, weight and delivery method. Delivery to a ParcelShop currently starts from around £2.62, although the final charge should always be checked during booking.
Last Updated: 05.10.2026
How Does Evri Parcel Sending Work In 2026?
Evri’s parcel network has become increasingly focused on giving customers several alternatives to traditional home collection.
Its growing ParcelShop and Locker network means senders can often choose a location close to their home, workplace, supermarket or regular travel route.
In 2026, Evri has continued expanding its own Locker network while introducing more locations through retailers and forecourts. Many supported Lockers can now print parcel labels, reducing the need for customers to own a printer.
The basic service choices include:
- ParcelShop: Hand The Parcel To Staff At A Participating Location
- Locker: Use A Self-Service Locker, Often Available 24 Hours A Day
- Post Office: Use A Participating Branch Offering Evri Services
- Courier Collection: Arrange For A Courier To Collect From Home Or Work
- Standard Delivery: Usually The Lower-Cost Option
- Next Day Delivery: Available For Eligible Parcels Dropped Off Within The Required Time
This wider range of sending methods is particularly useful for customers who do not want to wait at home for a collection.
What Can And Cannot Be Sent With Evri?
Checking the contents before paying is important because Evri separates restricted goods into different categories.
Some items are prohibited, meaning they should not be placed into the Evri network. Other products may be accepted for transport but classified as non-compensation items, meaning normal parcel cover may not apply if they are lost or damaged.
Senders should pay particular attention when shipping:
- Batteries And Electrical Products
- Liquids And Aerosols
- Fragile Items
- High-Value Goods
- Food And Perishable Products
- Medicines And Regulated Products
- Furniture And Large Household Items
International restrictions can also differ from UK rules.
A parcel being physically small enough for Evri does not automatically mean its contents are eligible.
Checking whether an item is prohibited or excluded from compensation before booking can prevent rejected parcels and unsuccessful compensation claims.
What Are Evri Parcel Size And Weight Limits?
For standard Evri ParcelShop and courier services, the maximum parcel weight is generally 15kg.
The longest side can normally be no more than 120cm.
Evri also uses a combined measurement rule:
Longest Side + Two Times The Other Two Sides Must Be Below 245cm
For example, consider a box measuring:
- Length: 100cm
- Width: 40cm
- Height: 30cm
The two shorter sides equal 70cm. Multiplying them by two gives 140cm. Adding the 100cm longest side gives a combined measurement of 240cm.
The parcel therefore falls below the 245cm combined limit.
Lockers have separate compartment limits. A parcel that is acceptable for a ParcelShop may still be too large for a Locker, so the sender should check the selected location before travelling.
Incorrect weight or dimensions can also result in additional charges. Weighing and measuring the parcel after it has been completely packed is therefore safer than measuring the item by itself.
Which Evri Sending Option Should You Choose?
The best method depends on parcel size, access to a printer, how quickly the sender wants to dispatch it and whether someone can remain at home for a collection.
| Sending Method | Best For | Main Consideration |
| ParcelShop | Everyday Parcels And Customers Wanting Staff Assistance | Limited To Shop Opening Hours |
| Evri Locker | Flexible And Contact-Free Sending | Parcel Must Fit Available Compartment |
| Post Office | Customers Who Prefer An In-Person Service | Only Participating Branches Offer Evri |
| Courier Collection | People Sending From Home Or Work | Usually Costs More Than Drop-Off |
ParcelShop
ParcelShops are useful for customers who want a straightforward staffed drop-off point. Many locations also provide label printing, making them suitable for people without a home printer.
Evri Locker
Lockers are particularly convenient for customers who need to send parcels outside normal shop opening hours. Many supported Evri Lockers now offer free label printing using the QR code supplied after booking.
Post Office
Evri services are available through participating Post Office branches. This gives customers another staffed option, particularly where there is no convenient independent ParcelShop nearby.
Courier Collection
Collection is useful when the parcel is difficult to carry or when travelling to a drop-off location is inconvenient.
Evri provides a collection window on the scheduled day, although senders should have the parcel fully packed and ready.
How To Send A Parcel With Evri Step By Step
The online process can usually be completed in a few minutes if the parcel has already been packed.
1. Weigh And Measure Your Parcel
Measure the parcel after packaging it. Include the cardboard box, protective materials and any other packaging in the final weight.
2. Enter The Parcel And Delivery Details
Provide the sending and destination postcodes, parcel weight and other requested information.
Enter the recipient’s address carefully. An incorrect postcode, building number or flat number can create problems once the parcel has entered the delivery network.
3. Choose Your Delivery Service
Choose between the available Standard and Next Day services.
Standard delivery is generally cheaper, while Next Day can be useful for more urgent shipments. Next Day eligibility can depend on where and when the parcel is dropped off.
4. Pay And Prepare The Label
Complete the booking using an available payment method.
Senders with a printer can print the label at home. Customers without a printer can select a suitable ParcelShop or supported Locker and use their QR code to generate a label.
Attach the label flat and securely so the barcode is easy to scan.
5. Drop Off The Parcel Or Arrange Collection
Take the parcel to the selected ParcelShop, Locker or participating Post Office, or have it ready for the booked collection.
Keep the drop-off receipt or booking confirmation until the parcel has successfully reached its destination.
How Much Does It Cost To Send A Parcel With Evri In 2026?
Evri prices vary depending on weight, dimensions, destination and whether the parcel is being dropped off or collected.
Typical Evri.com prices available in 2026 include:
| Parcel Size And Weight | Standard Drop-Off | Next Day Drop-Off | Standard Collection |
| Postable Under 1kg | £2.70 | £3.49 | Not Available |
| 0 to 1 kg Small | £3.04 | £3.90 | £4.04 |
| 0 to 1 kg Standard | £3.29 | £4.12 | £4.30 |
| 1 to 2 kg Small | £3.52 | £4.60 | £4.52 |
| 1 to 2 kg Standard | £4.79 | £5.48 | £5.78 |
| 2 to 5 kg | £6.59 | £7.55 | £7.58 |
| 5 to 10 kg | £6.68 | £7.72 | £7.68 |
| 10 to 15 kg | £10.28 | £12.35 | £11.29 |
Delivery directly to an Evri ParcelShop can be cheaper for some parcel sizes. Standard ParcelShop delivery currently starts from around £2.62, while eligible Next Day ParcelShop delivery starts from around £3.20.
Prices can change, so the amount displayed at the final booking stage should be treated as the current price.
Frequent senders may also qualify for different pricing through Evri’s Frequent Seller service.
What Happens If Your Evri Parcel Booking Is Cancelled?
An Evri booking can normally be cancelled while the parcel is still with the sender and has not been dropped off or collected.
Customers can sign into their Evri account, open Order History and select the relevant booking for cancellation.
Once Evri has received the parcel into its network, the delivery normally cannot simply be cancelled and refunded.
Will Evri Notify You About The Cancellation?
Evri uses email and text messages for many parcel-related updates. However, customers should not rely on receiving a specific SMS message as proof that a sender-initiated cancellation has been completed.
After cancelling, check:
- Order History: Confirm The Booking Status Has Changed
- Email: Look For Any Booking Or Refund Confirmation
- Payment Account: Check That The Refund Arrives
- Tracking: Make Sure The Parcel Has Not Already Entered The Network
Evri’s published cancellation guidance explains how to cancel an order but does not guarantee that every cancellation will trigger a separate SMS notification.
This is also worth remembering when receiving unexpected Evri texts. Genuine parcel messages should be checked carefully, particularly if a message asks for money or personal information.
Will You Receive A Refund?
If the parcel has not been handed to Evri, eligible UK and international bookings are normally refunded after cancellation.
Evri says refunds are generally processed within three to five working days.
If the parcel has already been dropped off or collected, a normal cancellation refund is no longer available. The recipient may be able to refuse the parcel when delivery is attempted, although a successful return is not always guaranteed, particularly for international shipments.
How Does Evri Compare With Royal Mail, DPD And Yodel?
Evri competes strongly on price, the scale of its out-of-home network and flexible drop-off choices, but that does not mean it is automatically the best courier for every parcel.
| Courier | Key Strength | Best Suited To |
| Evri | Low-Cost Sending And Extensive ParcelShop And Locker Options | Budget-Conscious Senders And Online Sellers |
| Royal Mail | Large UK Postal Network And Familiar Post Office Access | Everyday Mail And Parcels |
| DPD | Strong Tracking And Delivery-Time Communication | Senders Prioritising Delivery Visibility |
| Yodel | Large Ecommerce Delivery Network | Retail And Ecommerce Deliveries |
Evri has an advantage for customers who value flexible drop-off locations. Its expanding Locker network also makes out-of-hours sending increasingly practical.
Price is only part of the comparison, however.
Independent Ofcom research published in 2025 found that Evri performed relatively poorly when customers needed to contact the company about delivery problems. Evri was among the lowest-rated major operators for satisfaction with the contact and complaints process.
This means the practical comparison is more balanced:
- For Low Prices: Evri Can Be Highly Competitive
- For Locker Availability: Evri Has Expanded Significantly
- For Flexible Drop-Off: ParcelShops And Lockers Are A Major Advantage
- For Customer Support: Independent Research Shows There Is Still Room For Improvement
- For Tracking-Focused Premium Delivery: DPD May Appeal More To Some Senders
- For Traditional Postal Access: Royal Mail Remains A Strong Alternative
Customers sending valuable or time-sensitive goods should therefore compare more than the headline price.
What New Parcel-Sending Updates Has Evri Introduced In 2026?
Evri has made several significant changes to its parcel network during 2026, particularly around Lockers, automation and customer convenience.
One of the biggest changes has been the expansion of Evri-owned Lockers rather than relying entirely on shared third-party Locker infrastructure.
In March 2026, Evri announced new Locker initiatives involving Tesco and Motor Fuel Group. The Motor Fuel Group agreement included plans for 500 new Locker locations at petrol stations, while a Tesco trial brought Evri-owned Lockers to selected stores.
Newer Lockers include print-at-locker functionality, allowing customers to:
- Book Online: Complete The Parcel Booking Before Travelling
- Receive A QR Code: Use The Code At The Locker
- Print The Label: Produce A Self-Adhesive Label At The Location
- Deposit The Parcel: Scan The Label And Place The Parcel Inside
Evri has also continued expanding its overall ParcelShop and Locker network, which had grown beyond 12,500 locations by mid-2026.
Technology trials have also accelerated.
In September 2026, Evri launched a trial of an AI and robotics-powered neighbourhood parcel hub in Bristol. The system was designed to automatically identify, sort and store multiple parcels locally.
Later that month, Evri announced a Barnsley trial involving a two-legged autonomous delivery robot.
These technologies are still trials rather than standard services available to every sender. For most customers, the most immediately useful 2026 improvements are the expanding Locker network and easier label printing.
How Can You Track An Evri Parcel?
Every Evri booking provides tracking information that allows the parcel’s progress to be followed through the network.
Senders should keep the 16-digit tracking number supplied when booking.
Tracking can show stages such as:
- Parcel Dropped Off Or Collected
- Parcel Received At An Evri Depot
- Parcel Moving Through The Network
- Parcel Out For Delivery
- Parcel Delivered
Recipients may also receive email or SMS notifications if their contact details have been provided.
On the day of delivery, Evri may provide a delivery window. After successful delivery, proof can include information such as a delivery photograph and location details.
If a tracking status appears unusual, first allow enough time for the next network scan to appear. Persistent delays should then be raised through Evri’s customer support system.
What Happens If An Evri Parcel Is Lost, Delayed Or Damaged?
Start by checking the tracking history because a parcel that appears stationary may still be moving between depots.
If the issue continues, have the tracking number and booking information ready before contacting Evri.
Evidence that may be useful includes:
- Proof Of Drop-Off: Keep ParcelShop Receipts And Collection Information
- Proof Of Value: Keep Receipts Or Order Confirmations
- Photographs: Photograph Damaged Packaging And Contents
- Parcel Details: Keep Weight, Dimensions And Content Information
- Tracking Records: Save Relevant Delivery Updates
Most eligible parcels currently include up to £20 of parcel cover, while additional cover can be purchased for qualifying goods up to a higher declared value.
Not every item is eligible for compensation. Prohibited goods, non-compensation items and some inadequately packaged goods may not receive the same protection.
For UK services, customers should raise loss, damage or late-delivery problems promptly. Commercial senders in particular need to pay attention to Evri’s claim notification deadlines.
FAQs About Sending A Parcel With Evri
Can I Send An Evri Parcel Without A Printer?
Yes. Many Evri ParcelShops and supported Lockers can print a label using the QR code provided after booking.
What Is The Maximum Weight For An Evri Parcel?
For normal Evri ParcelShop and courier services, the maximum weight is generally 15kg.
Can I Drop An Evri Parcel At A Post Office?
Yes, but only at participating Post Office branches that provide Evri services.
How Long Does Evri Standard Delivery Take?
Standard ParcelShop deliveries are generally expected within a few working days. Collection services can have different delivery estimates.
Does Evri Send Cancellation Messages?
Evri uses email and SMS for many parcel updates, but its cancellation guidance does not guarantee a dedicated SMS for every cancelled order. Check Order History and email confirmation instead.
Can I Cancel An Evri Parcel After Dropping It Off?
Normally no. Once the parcel has entered Evri’s network, the booking cannot be cancelled for a standard refund.
Is Evri Cheaper Than Royal Mail Or DPD?
Evri can be competitively priced, particularly for some ParcelShop deliveries, but the cheapest courier depends on parcel weight, dimensions, service speed and destination. Comparing the final quote is more reliable than assuming one courier is always cheaper.
