As the Easter period approaches, many people across the UK begin to reassess their shipping schedules, especially with upcoming public holidays that may affect courier operations. For those relying on parcel delivery services, understanding how these holidays impact regular logistics is essential.
Evri, one of the UK’s leading delivery providers, is a key player in this space. Whether you’re a business managing order fulfilment or an individual sending a personal package, knowing the operational days is critical.
In this blog, we explore how Evri manages its services around the Easter holidays, including what customers should expect on Good Friday 2025.
What Is Evri’s Delivery Policy On UK Bank Holidays?
Evri’s delivery policy is designed to align with standard UK working schedules, meaning there is no delivery or parcel collection on official bank holidays. This approach supports both customer communication clarity and staff welfare.
In 2025, Evri has confirmed that all operations pause on designated UK public holidays. These include both national and seasonal events where retail and transport services are traditionally reduced or stopped altogether.
The company communicates its holiday policy in advance to allow customers and businesses to schedule their shipments accordingly. Services impacted include:
- Door-to-door deliveries
- ParcelShop drop-off collections
- Courier pickups
- International dispatch timelines
As part of this commitment, Evri keeps their online tracking and help centre accessible, even on days when logistics activities are suspended.
Is Good Friday Considered A Non-Working Day For Evri In 2025?
Good Friday is categorised as a non-operational day for Evri in 2025. According to the current holiday schedule, 18 April will not see any deliveries, collections, or processing of parcels across the network.
This closure extends to:
- Local delivery drivers
- National sorting depots
- ParcelShop collections
Any parcels not delivered before 17 April will resume movement from 22 April onwards, as operations do not resume on Easter Monday (21 April).
This standardisation ensures Evri remains consistent with other major UK couriers such as Royal Mail, DPD, and Yodel.
How Does Evri Manage Parcel Delivery During Easter Weekend?
The Easter weekend is one of the longest consecutive holiday periods in the UK logistics calendar, making it crucial for both retailers and individual senders to plan ahead.
Evri implements a temporary suspension of services during this period:
- 18 April (Good Friday): No service
- 19 April (Easter Saturday): Limited service in select areas only
- 20 April (Easter Sunday): No deliveries, as standard
- 21 April (Easter Monday): No service
Customers can expect a minor backlog immediately following the Easter weekend due to increased parcel volumes.
To avoid missed delivery expectations, it is advisable to use Evri’s estimated delivery tool and tracking platform. This helps users determine whether a parcel might be held at a depot or delayed until the following week.
When Should Customers Send Parcels Before Good Friday?
In order to avoid disruption, senders should plan their parcels to be in transit no later than two days before Good Friday. Parcels dispatched after 16 April are more likely to encounter delays.
Here is a summary timeline of when to send parcels to avoid the Easter disruption:
| Date | Activity | Delivery Likelihood |
| 15 April | Book collection/drop-off | Delivered by 17 April |
| 16 April | Last recommended send date | Delivered by 17 April |
| 17 April | Risk of delay | Possibly delivered after 22 April |
| 18–21 April | No service | No deliveries/collections |
Key Planning Tips:
- Arrange collections by 16 April at the latest
- Avoid using drop-off services on 17 April unless not time-sensitive
- Use Evri’s estimated delivery system to anticipate arrival dates
Can Customers Still Drop Off Parcels At Parcelshops On Good Friday?
While many Evri ParcelShops remain physically open on Good Friday due to their location within convenience stores or supermarkets, parcel collections by Evri couriers will not take place.
This means that although a parcel can be left at a ParcelShop:
- It will not be scanned into the network until 22 April
- Customers may not see tracking updates until after the weekend
- The delivery clock effectively starts after the holiday ends
Customers using Evri lockers will also experience similar delays, as all parcels deposited will remain static until couriers return to duty post-Easter.
What Are Evri’s Full Bank Holiday Delivery Dates In 2025?
Evri has a consistent holiday schedule that pauses operations during all major UK bank holidays. These holidays have been officially listed on both government sites and Evri’s internal announcements.
The following table summarises when Evri will not provide service in 2025:
| Holiday Name | Date | Delivery Status |
| New Year’s Day | 1 January | No deliveries |
| Good Friday | 18 April | No deliveries |
| Easter Monday | 21 April | No deliveries |
| May Day | 1 May | No deliveries |
| Spring Bank Holiday | 29 May | No deliveries |
| August Bank Holiday | 25 August | No deliveries |
These dates affect all standard and next-day services. While some premium services may still be booked, they will not be fulfilled on these holidays.
What Alternative Options Do Customers Have During Good Friday?
When Evri suspends delivery and collection services on Good Friday, customers still have several practical alternatives.
These may not replace Evri’s convenience and pricing, but they can be crucial for those with time-sensitive delivery needs. Below are the most reliable options available to customers during the holiday period.
Using Other Courier Services
Several alternative courier providers in the UK offer services that operate either right before or immediately after Good Friday. While most suspend operations on the day itself, many have premium delivery slots leading up to the bank holiday.
- DPD Local and UPS Express provide guaranteed next-day delivery if parcels are booked before cut-off times on 17 April.
- Royal Mail Special Delivery Guaranteed by 1pm may be available for parcels posted on 17 April, arriving on 18 April if not impacted by local restrictions.
- DHL Express offers international delivery options with flexible schedules, though services may vary by location and urgency.
Customers are advised to check the cut-off times and regional availability on each provider’s website, as these can differ significantly from standard weekday operations.
Opting for Click & Collect Services
Click & Collect is increasingly popular in the UK, especially during holiday seasons when home delivery is less reliable. Many large retailers continue to offer collection services even during bank holidays like Good Friday.
Benefits include:
- Collection at customer’s convenience from a nearby store
- Availability even on bank holidays depending on the retailer
- No delivery wait times or missed courier attempts
Retailers such as Argos, Currys, John Lewis, and ASDA often maintain reduced but functional holiday hours, allowing customers to pick up orders placed earlier in the week.
Booking Timed Deliveries in Advance
Many delivery platforms, including Evri’s partners, allow senders to schedule deliveries in advance, avoiding the risk of delays over holidays. These timed options are especially useful for businesses or individuals shipping goods for events, gifts, or appointments.
Options include:
- Next-Day by a Specific Date – Schedule delivery for 17 April (Thursday) to avoid the Good Friday closure.
- Timed AM or PM delivery windows from services like DPD Predict or UPS Scheduled.
- Business-specific courier solutions through platforms like Parcel2Go or ShipStation, which integrate with multiple carriers.
Planning for In-Store Pickup or Drop-Off
If delivery isn’t feasible over the bank holiday, arranging for items to be collected or dropped off in person may be more efficient.
Consider these alternatives:
- Arrange pickup from a local store or seller if feasible
- Use peer-to-peer courier apps such as AnyVan or TaskRabbit to have someone deliver items personally
- Leverage same-city collection services that operate independently of national couriers
While not suitable for all items, this approach works well for urgent gifts, documents, or business-related handovers.
How Can Customers Contact Evri During The Bank Holiday Period?
During bank holidays, Evri’s human-based customer support may be unavailable, but digital self-service tools remain accessible.
Services that continue to operate include:
- Parcel tracking via website or app
- Help Centre knowledge base with answers to common issues
- Automated chatbot assistance
Customers attempting to raise disputes, arrange redelivery, or escalate claims should wait until business resumes on 22 April.
Social media channels are also active but often experience delayed response times during high-volume holidays such as Easter.
Conclusion
Being aware of holiday delivery schedules is crucial to avoiding delays and ensuring your parcels arrive on time. With the Easter weekend presenting a period of reduced courier operations across the UK, it’s important for both businesses and individuals to plan their shipments ahead of time.
Understanding when services like Evri pause operations can help you better manage expectations and avoid disruptions.
By making use of tracking tools, checking ParcelShop hours, and staying updated with official courier announcements, customers can navigate the holiday period smoothly and make more informed delivery decisions around Good Friday and beyond.
FAQs About Evri Deliveries on Bank Holidays
Will Evri collect parcels on Easter Monday 2025?
No, Evri does not collect or deliver parcels on Easter Monday. Services resume on the next working day, which is Tuesday, 22 April 2025.
How can I track my Evri parcel over the Easter weekend?
Tracking will be available via Evri’s website, but status updates may not change until operations resume after the holiday.
What happens if my parcel was due to arrive on Good Friday?
The parcel will be held at the nearest depot and delivered on the next available working day, typically Tuesday, 22 April.
Can I drop off a parcel at an Evri locker on Good Friday?
Yes, lockers are available 24/7, but the parcel will not be collected or processed until after the holiday period.
Are Evri’s international courier services affected by UK holidays?
Yes, international shipments from the UK may face delays due to domestic closures, including over Easter weekend.
Does Evri operate a reduced service the day after Easter Monday?
Services usually resume at full capacity, but slight backlogs may affect delivery times for a day or two after long breaks.
Can I schedule a future delivery date to avoid Good Friday?
Yes, when booking a delivery with Evri, you can often specify a future date to avoid public holidays like Good Friday.
