Last Updated On – 28-09-2026
A call from 01619687065, usually written as 0161 968 7065, is widely associated with Moorcroft Debt Recovery, a UK debt collection business based in Stockport.
However, seeing this number on a phone does not by itself prove that the person calling is genuinely from Moorcroft.
Caller ID can be spoofed, phone numbers can be reassigned, and debt collection agencies sometimes contact the wrong person because the telephone number attached to an account is outdated.
Anyone receiving a call from 0161 968 7065 should therefore establish three things before discussing payment:
- Who is actually calling?
- Which debt is being discussed?
- Whether the caller has authority to collect it?
This updated guide explains who is associated with 01619687065, the other numbers linked with Moorcroft, what happens if debt collection contact is ignored, how statute-barred debts work and what options are available when repayment is unaffordable.
Who Called From 01619687065?
The telephone number 0161 968 7065 has been repeatedly identified by UK caller-report databases as a number associated with Moorcroft Debt Recovery.
The 0161 prefix is a Manchester-area geographic telephone code, which is consistent with Moorcroft’s Stockport operation.
However, there is an important distinction between a number being historically or commonly associated with a business and every individual call from that number being authentic.
A safer summary is:
| Detail | Information |
| Phone number | 0161 968 7065 |
| International format | +44 161 968 7065 |
| Number type | Manchester-area geographic landline |
| Commonly associated with | Moorcroft Debt Recovery |
| Type of contact | Debt collection/account enquiries |
| Automatically safe? | No |
| Should payment be made immediately? | No – verify the debt and caller first |
A person receiving this call should not provide banking information, passwords or extensive personal information simply because the number appears familiar.
Who Are Moorcroft Debt Recovery?
The legal business directly operating the Moorcroft debt recovery service is Moorcroft Debt Recovery Limited, company number 01703704.
Its registered office is:
- Moorcroft House
- 2 Spring Gardens
- Stockport
- SK1 4AA
Moorcroft Debt Recovery Limited is part of a wider corporate structure that includes Moorcroft Group Public Limited Company, company number 01704109.
This distinction is useful because some websites simply refer to the caller as “Moorcroft Group PLC”, while others use “Moorcroft Debt Recovery”. They are connected businesses, but the debt recovery company’s legal name is Moorcroft Debt Recovery Limited.
Moorcroft Debt Recovery Limited was incorporated in March 1983, and industry membership information states that the business began trading in 1985.
Some older third-party pages give different historical dates or alternative company descriptions. For identification purposes, current registered company information is more useful than relying on those older descriptions.
Moorcroft generally works with organisations that need outstanding balances collected. Depending on the account, these can include creditors in areas such as:
- Utilities
- Telecommunications
- Consumer Credit
- Financial Services
- Public-Sector Accounts
- Commercial Debts
A Moorcroft call does not automatically mean that Moorcroft originally lent the money. In many cases, it may have been instructed by another organisation to manage collection.
Readers wanting to understand what can happen after an account reaches this stage can also see how the wider debt collection process in the UK works.
Is 1st Credit Limited the Same Company as Moorcroft?
No.
This is an important correction because some debt-help websites describe Moorcroft as also being known as 1st Credit Limited.
Public company records show that 1st Credit Limited was a separate company. It subsequently changed its name and is now Intrum UK Limited.
It should therefore not be presented as another registered name for Moorcroft Debt Recovery Limited.
If correspondence says “1st Credit”, “Intrum”, “Moorcroft” or another collection company, the recipient should check the precise legal business named on the letter rather than assuming that all debt collectors are part of the same organisation.
Is 01619687065 a Scam Number?
It would be inaccurate to say that every call from 01619687065 is a scam.
The number has a long history of being reported in connection with Moorcroft debt collection calls. At the same time, a displayed number cannot prove who is physically making the call.
This is because caller ID spoofing allows a fraudulent caller to make another number appear on the recipient’s screen.
There are also reports from people who say Moorcroft contacted them while looking for somebody else.
Therefore, a call could potentially involve:
- A Genuine Moorcroft Account: Moorcroft may be collecting an outstanding balance for a creditor.
- An Old Telephone Number: The person who owes the money may previously have owned the number.
- Incorrect Account Information: A creditor may have supplied inaccurate contact information.
- A Similar Name: The collection agency may be trying to locate another person.
- Caller ID Spoofing: A scammer could imitate a recognisable debt collection number.
The safest approach is to verify the account independently rather than deciding that a call is genuine or fraudulent purely from caller ID.
Could 01619687065 Belong to Someone Other Than Moorcroft?
Some competing articles associate the number with organisations other than Moorcroft.
However, the strongest consistent evidence around 0161 968 7065 links it with Moorcroft-related debt collection activity. There is not sufficient reliable evidence to state that another organisation currently owns or routinely uses the number.
This does not mean every call displaying 01619687065 comes from Moorcroft.
Telephone numbers can be spoofed, database information can become outdated and callers may contact telephone numbers that once belonged to somebody else.
Anyone receiving a call about an unrelated medical appointment, government service, delivery or another unexpected subject should verify that organisation independently rather than assuming the caller’s identity from the displayed number.
What Other Phone Numbers Are Associated With Moorcroft?
People searching for 01619687065 may notice calls or references to several other 0161 numbers.
Some are current Moorcroft contact numbers, while others are historically reported numbers. They should not all be treated as equivalent.
| Phone Number | Reported Use |
| 0161 968 7065 | Widely reported as a Moorcroft debt collection number |
| 0161 475 2875 | Historically reported in connection with Moorcroft calls |
| 0161 475 2889 | Published by debt-information sources as a Moorcroft contact number |
| 0161 475 2827 | Published by debt-information sources as a Moorcroft contact number |
| 0161 475 2970 | Current main telephone number published by Moorcroft |
| 0330 123 9765 | Alternative telephone contact published by Moorcroft |
| 0161 477 3864 | Historically listed as a fax number rather than a normal calling number |
This distinction matters.
For example, 0161 477 3864 should not simply be described as another outbound Moorcroft calling number because it has historically been published as a fax line.
Similarly, older reported numbers can remain online long after a company’s telephone arrangements have changed.
If confirmation is needed, the current main Moorcroft contact number is 0161 475 2970.
What Are Moorcroft’s Current Contact Details?
As of September 2026, the current published details are:
| Contact Detail | Information |
| Legal entity | Moorcroft Debt Recovery Limited |
| Company number | 01703704 |
| Registered office | Moorcroft House, 2 Spring Gardens, Stockport, SK1 4AA |
| Main phone | 0161 475 2970 |
| Alternative phone | 0330 123 9765 |
| Monday–Thursday | 7:15 am–9:00 pm |
| Friday | 7:15 am–7:00 pm |
| Saturday | 8:30 am–4:00 pm |
| Sunday | Closed |
There is considerable outdated information online giving a PO Box 17, SK1 4AJ correspondence address.
The current registered-office information is 2 Spring Gardens, Stockport, SK1 4AA.
Another common source of confusion concerns “freephone” numbers. Some debt websites display an 0800 helpline prominently, but these can belong to the debt-advice website itself rather than Moorcroft.
The currently published Moorcroft numbers above are therefore preferable when somebody wants to verify whether Moorcroft is genuinely attempting to contact them.
Why Are Moorcroft Calling Me?
Moorcroft may call because an organisation believes there is an unpaid account connected with the recipient.
Common reasons can include:
- Missed Loan Payments
- Credit Card Arrears
- Utility Arrears
- Telecom Bills
- Outstanding Consumer Credit
- Payment Arrangements That Have Been Missed
- An Account Referred By Another Organisation
- Attempts To Locate A Customer
However, receiving a call does not prove that the debt is legally owed.
The telephone number may have been entered incorrectly, the account could belong to somebody with a similar name, or the debt itself could be disputed.
What Should You Do If 01619687065 Calls?
The first call should normally be treated as an information-gathering exercise rather than an opportunity to make an immediate payment.
Ask Who Is Calling
Request the caller’s:
- Full Name
- Department
- Company Name
- Moorcroft Reference
- Name Of The Original Creditor
The caller may need to carry out identity checks before discussing confidential account information, but the recipient should still avoid unnecessarily supplying extensive sensitive information to an unverified caller.
Ask What Debt They Are Referring To
Useful information includes:
- Original Creditor
- Account Type
- Balance Claimed
- Account Or Reference Number
- Date The Account Entered Arrears
- Date Of Any Last Payment
This is particularly important when the recipient has several financial accounts or does not recognise the debt.
Ask For Information In Writing
If the account is unfamiliar, the recipient can ask Moorcroft to provide sufficient information to identify the account and explain the amount being claimed.
A telephone call alone should not be treated as proof that a person legally owes money.
End The Call And Verify Independently
Someone who remains uncertain can end the conversation and contact Moorcroft separately using its published main telephone number.
This avoids relying entirely on the telephone number displayed by caller ID.
Check Existing Records
Bank statements, credit agreements, creditor letters and previous repayment records may help identify whether the balance is genuine.
Another useful comparison is how similar calls from Wescot Debt Collectors should be verified before payment or personal information is provided.
What Happens If You Ignore Moorcroft Calls?
Ignoring one telephone call does not automatically result in court action.
However, ignoring the underlying debt indefinitely can allow the matter to progress if the creditor believes the balance is legally recoverable.
The exact route varies according to the debt, creditor and part of the UK involved, but a typical escalation can look like this.
Stage 1: Payment Is Missed
The original lender, utility provider or other creditor records a missed payment and normally attempts to contact the customer.
Additional arrears may accumulate depending on the agreement.
Stage 2: Formal Arrears Or Default Action
If the problem continues, the creditor may issue formal notices.
For some regulated credit agreements, a default notice may be required before certain further action can be taken.
A default can also be recorded with credit reference agencies where applicable.
Stage 3: The Account Is Referred For Collection
The creditor may appoint a collection company such as Moorcroft.
The debt collector may then make telephone calls, send letters or offer repayment arrangements.
This does not turn an ordinary debt collector into a bailiff or enforcement agent.
Stage 4: Repayment, Dispute Or Negotiation
At this point, several things may happen.
The customer might:
- Pay The Balance
- Agree An Affordable Payment Arrangement
- Dispute The Debt
- Request Additional Information
- Seek Independent Debt Advice
- Use A Formal Debt Solution
If the customer believes the balance is wrong or belongs to somebody else, it is better to raise the dispute clearly than simply ignore repeated contact.
Stage 5: Possible Court Proceedings
Where an enforceable debt remains unresolved, the creditor may eventually consider legal proceedings.
Court action is not automatic merely because Moorcroft has made telephone calls.
There are normally additional procedural steps before a claim reaches court.
If genuine court papers arrive, they should not be ignored.
Stage 6: Judgment And Enforcement
If a creditor successfully obtains a court judgment and it is not dealt with, further enforcement options may become available.
The exact procedure depends on the jurisdiction and type of debt.
Possible consequences can include enforcement action against income, money or assets where the relevant legal requirements have been met.
Moorcroft itself cannot simply arrive at somebody’s home after a phone call and seize their belongings.
Does Ignoring Moorcroft Immediately Damage a Credit Score?
Not necessarily.
A debt collector’s unanswered phone call is not itself what damages a credit record.
The underlying missed payments, arrears, defaults or court judgments associated with the account are what can affect a person’s credit history where they are reportable.
That distinction is important when deciding how urgently the underlying account needs to be investigated.
Could a Moorcroft Debt Be Statute Barred?
Potentially.
A very old debt may fall outside the period during which court enforcement can normally be started.
In England, Wales and Northern Ireland, many unsecured debts can become statute barred after six years, although the calculation depends on events such as the last payment, written acknowledgement and when court proceedings could first have been started.
In Scotland, the equivalent concept is generally known as prescription, and many debts have a five-year period.
However, there are important exceptions.
Different rules can apply to:
- Mortgage Shortfalls
- Tax Debts
- Certain Benefit Debts
- Council Tax
- Debts Already Covered By A Court Judgment
- Other Specialist Liabilities
A person should therefore not assume that a debt is unenforceable simply because it is more than five or six years old.
Be Careful Before Acknowledging An Old Debt
This point can be particularly important.
Where a debt may be close to becoming statute barred, making a payment or acknowledging liability in writing can affect the limitation calculation in some circumstances.
Someone uncertain about the age or legal status of the account should obtain independent debt advice before making a token payment or signing an acknowledgement.
What If You Cannot Afford To Pay Moorcroft?
An unaffordable balance should not simply be replaced with an unaffordable repayment agreement.
The available options depend heavily on income, assets, total debt and where the person lives.
Debt Management Plan
A Debt Management Plan (DMP) is an informal arrangement commonly used for qualifying non-priority unsecured debts.
Repayments are based on what the individual can reasonably afford after essential expenditure.
Individual Voluntary Arrangement
An Individual Voluntary Arrangement (IVA) is a formal insolvency arrangement available in England, Wales and Northern Ireland.
Payments are normally made over an agreed period, with qualifying remaining debts potentially dealt with at the end if the arrangement is completed.
An IVA has significant consequences and is not appropriate for everyone.
Debt Relief Order
A Debt Relief Order (DRO) can be available to some people with relatively low income, limited assets and qualifying debts.
Eligibility rules apply, so it should not be assumed that everybody struggling with debt will qualify.
Bankruptcy
Bankruptcy is a formal insolvency procedure that may deal with debts that cannot realistically be repaid.
It can have substantial financial, professional and asset consequences, making independent advice important before proceeding.
Debt Arrangement Scheme In Scotland
The Debt Arrangement Scheme (DAS) allows eligible Scottish residents to repay debts through an approved debt payment programme while receiving certain protections.
Protected Trust Deed
A protected trust deed is a formal Scottish debt solution under which qualifying unsecured debt is dealt with through an insolvency practitioner.
Sequestration
Sequestration is the formal Scottish bankruptcy process.
Minimal Asset Process
The Minimal Asset Process (MAP) provides a simplified bankruptcy route in Scotland for some people with low income and limited assets who meet its eligibility rules.
The correct option is highly dependent on individual circumstances.
Independent organisations offering free debt guidance can help people understand their options before entering a commercial debt-management or insolvency arrangement.
Can Moorcroft Visit Your Home?
Moorcroft can use field representatives in some circumstances, but a normal debt collection representative is not the same as a court-appointed enforcement agent.
A Moorcroft collector cannot simply:
- Force Entry Into A Home
- Seize Household Belongings
- Clamp A Vehicle
- Pretend To Have Bailiff Powers
- Demand Entry Without Legal Authority
If somebody attends the property, the resident can ask them to identify themselves and can choose not to discuss financial information at the doorstep.
Actual enforcement powers require the appropriate legal process.
What Rights Do Consumers Have When Dealing With Moorcroft?
Regulated debt collection firms must follow rules governing how customers in arrears and default are treated.
Important principles include:
- Fair Treatment: Customers should not be subjected to misleading, threatening or oppressive conduct.
- Privacy: Debt information should not be improperly disclosed to relatives, neighbours, employers or other third parties.
- Accurate Information: A collector should not misrepresent its legal powers or the status of a debt.
- Appropriate Contact: Contact should not amount to harassment.
- Consideration Of Circumstances: Financial difficulty and vulnerability should be handled appropriately.
- Handling Disputes: Genuine questions about the amount, ownership or enforceability of a debt should be properly investigated.
Keeping letters, emails and a record of telephone conversations can be useful if a dispute later develops.
What If Moorcroft Is Calling the Wrong Person?
Wrong-person debt collection calls do happen.
This can occur because:
- A Previous Owner Had The Number
- A Creditor Recorded The Number Incorrectly
- The Debtor Supplied An Old Number
- A Tracing Search Produced The Wrong Match
- Two People Have Similar Names
The recipient should tell the company that the person it is looking for cannot be contacted on that number.
There is no reason to reveal extensive financial or personal information simply to prove that somebody else’s debt is not theirs.
If calls continue after Moorcroft has been clearly informed that the number is incorrect, records of each contact should be retained.
How Can You Spot a Fake Debt Collection Call?
A fraudulent caller may know a person’s name, telephone number or even limited account information. Those details alone are not proof of legitimacy.
Warning signs include:
- Demanding Immediate Payment: Particularly when the caller says payment must be made before the call ends.
- Unusual Payment Methods: Gift cards, cryptocurrency or transfers to unrelated personal accounts should cause concern.
- Threatening Immediate Arrest: Ordinary consumer debts do not normally result in police arriving because a payment was not made during a phone call.
- Refusing To Identify The Creditor: The caller should be able to explain which account is being discussed once appropriate identity checks have been completed.
- Inconsistent Details: The amount, creditor or reference information does not match existing records.
- False Bailiff Claims: A normal collection agent should not pretend to possess enforcement powers that require a separate legal process.
If anything appears inconsistent, ending the call and verifying the account separately is safer than making a rushed payment.
FAQs About 01619687065
Is 01619687065 a scam?
01619687065 has repeatedly been associated with Moorcroft Debt Recovery, but caller ID can be spoofed. The caller and debt should still be independently verified.
Is 01619687065 safe to answer?
Answering the call itself is not normally a problem, but sensitive information or payment details should not be provided until the caller and debt have been verified.
Who is 0161 968 7065 registered to?
Caller-report data strongly associates 0161 968 7065 with Moorcroft Debt Recovery. Moorcroft does not currently publish this number as its main customer contact line, so it is better described as an associated or reported number rather than guaranteed proof of identity.
Why are Moorcroft calling me?
They may be trying to recover an unpaid account for another organisation, discuss an existing repayment arrangement or locate someone connected with a debt.
What if Moorcroft is calling for somebody I do not know?
Tell them that the person cannot be contacted at that number and ask for the number to be removed from the relevant account. Avoid supplying unnecessary personal information.
What happens if I ignore Moorcroft?
An unanswered call does not automatically lead to legal action. However, an unresolved enforceable debt could eventually progress from collection activity to court proceedings and potentially enforcement if the creditor follows the required process.
Can Moorcroft take money from my bank account?
Moorcroft cannot simply remove money from a bank account because it has telephoned the customer. Any compulsory recovery would require the applicable legal authority and procedure.
Can Moorcroft send bailiffs?
Moorcroft’s ordinary debt collectors are not bailiffs. Court proceedings and additional enforcement steps would normally be required before enforcement agents could become involved.
